Store Policies

Store Policies

Thank you for supporting Journey Back to True Love and choosing products crafted with heart and soul.

Here’s everything you need to know:

  • Processing Time:
    Because each item is handmade with love, please allow 5–7 business days for production before shipping.
  • Shipping:
    Once your order ships, you’ll receive a tracking number by email. We are not responsible for delays caused by postal services, but we will always do our best to help if any issues arise.
  • Returns & Exchanges:
    Due to the custom nature of many of our products (like journals, tumblers, and apparel), all sales are final.
    However, if there’s a problem with your order, please contact us within 7 days of delivery, and we’ll do our very best to make it right.
  • Cancellations:
    If you need to cancel an order, please email us within 24 hours of purchase. After that, we may have already begun creating your order.
  • Questions & Support:
    We’re here to help! Please email [Insert Your Store Email] with any questions, and we’ll respond with care as soon as possible.

Thank you for being part of this journey — where every purchase supports healing, hope, and heart.

“Let all that you do be done in love.” — 1 Corinthians 16:14

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